Last updated on April 13, 2025

Welcome to Repute.fr !

These Terms & Conditions (“Terms,” “Agreement”) govern your use of our website and services (“Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Nature of Services

Repute.fr provides services related to digital identity and online reputation, including:

• Username claiming

• Account recovery

• Content removal and de-indexing

• Media placement (PR)

• Wikipedia support

• Verification assistance

• Identity protection

These services are consultative, operational and intermediary-based, and may involve third-party platforms.

2. Obligation of Means (No Guaranteed Results)

Repute.fr is bound by an obligation of means, not an obligation of result, unless explicitly agreed otherwise in writing.

Results depend on external factors, including but not limited to:

• Platform policies

• Third-party decisions

• Legal frameworks

• Technical constraints

No outcome is guaranteed unless clearly stated in a specific agreement.

3. Case Review & Acceptance

Each case is subject to a prior assessment.

Repute.fr reserves the right to:

• Accept or refuse any request

• Define the scope of intervention

• Refuse cases deemed unlawful, unethical or unfeasible

No service begins without prior validation.

4. Client Responsibilities

The client agrees to:

• Provide accurate, complete and up-to-date information

• Hold legitimate rights over accounts or identities involved

• Provide access or verification elements when required

• Use services for lawful purposes only

The client remains solely responsible for:

• The legality of the request

• The ownership of accounts or content

• Any misuse of services

5. Account Access & Security

When required, the client may grant temporary access to accounts.

Repute.fr:

• Uses such access strictly for service execution

• Does not retain credentials beyond necessity

• Cannot be held responsible for pre-existing security issues

The client is responsible for securing accounts after intervention if applicable.

6. Third-Party Platforms

Repute.fr may interact with third-party platforms (e.g., social media, search engines, media outlets).

Repute.fr:

• Has no control over final decisions made by these platforms

• Cannot guarantee response times or outcomes

• Is not responsible for policy changes or account restrictions

7. Content Removal & Legal Actions

Certain services may involve:

• DMCA notices

• Takedown requests

• De-indexing processes

Repute.fr acts strictly within legal frameworks.

The client guarantees that:

• Requests are legitimate

• No abusive or fraudulent claims are made

Any misuse may result in immediate termination of services.

8. Public Relations (PR)

Media placement depends on:

• Editorial acceptance

• Relevance of the profile

• Content validation

Repute.fr does not guarantee publication unless explicitly agreed.

9. Wikipedia Services

Wikipedia-related services are subject to:

• Notability criteria

• Independent sources

• Editorial validation

Repute.fr cannot guarantee publication or permanence of content.

10. Fees & Payment Terms

Pricing is determined on a case-by-case basis.

Unless otherwise agreed:

• Fees are defined before engagement

• Payment terms are specified individually

• Any performance-based condition must be explicitly agreed

Refunds, if applicable, are defined contractually per case.

11. Limitation of Liability

Repute.fr shall not be held liable for:

• Indirect damages

• Loss of reputation, revenue or opportunity

• Platform decisions or external actions

Liability is strictly limited to the amount paid for the service.

12. Confidentiality

All client information is treated with strict confidentiality.

Disclosure may only occur if:

• Required by law

• Necessary for service execution

13. Data Protection (GDPR)

Personal data is processed in accordance with applicable data protection laws, including GDPR.

Clients have the right to:

• Access their data

• Request modification or deletion

• Withdraw consent

Requests can be sent to:
legal@repute.fr

14. Termination

Repute.you reserves the right to terminate any engagement if:

• The client provides false information

• The request is unlawful

• The client violates these Terms

15. Governing Law

These Terms are governed by French law.

Any dispute shall fall under the jurisdiction of the competent courts.

15. Contact

For any legal or contractual inquiries:

Repute.fr
229 rue Saint-Honoré, 75001, Paris, France
legal@repute.fr